205-987-3337 [email protected]

PUMP & PROCESS EQUIPMENT, INC.

TERMS AND CONDITIONS

 

 

Effective Date: 08-12-22026
Last Updated: 08-12-2026

Welcome to the website of Pump & Process Equipment, Inc. (“Pump & Process Equipment,” “PPEI,” “we,” “us,” or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of pumpandprocessequipmentinc.com (the “Website”), including its content, information, forms, product and manufacturer information, quote-request functionality, downloads, links, and other features.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with these Terms, please discontinue use of the Website.

 

  1. ABOUT PUMP & PROCESS EQUIPMENT, INC.

Pump & Process Equipment, Inc. is a manufacturer’s representative firm serving the water, wastewater, and wet-process industries.

We work with consulting engineers, municipalities, utilities, contractors, industrial organizations, governmental entities, and other water, wastewater, and process-industry professionals.

The Website provides information about our company, manufacturers, equipment, capabilities, products, services, and solutions and allows prospective and existing customers to contact us or request information or quotations.

 

  1. ACCEPTANCE AND SCOPE OF THESE TERMS

By using the Website, you agree to comply with these Terms and applicable federal, state, and local laws and regulations.

If you use the Website on behalf of a company, municipality, governmental entity, engineering firm, contractor, utility, employer, or other organization, you represent that you are authorized to do so.

These Terms govern general use of the Website. They do not replace separately executed contracts, quotations, purchase orders, manufacturer warranties, service agreements, or other binding commercial agreements.

 

  1. WEBSITE PURPOSE

The Website is provided primarily for informational and legitimate business purposes.

Website content may include information concerning:

  • Pumping equipment.
  • Water and wastewater treatment equipment.
  • Wet-process equipment.
  • Process treatment systems.
  • Controls and related equipment.
  • Manufacturers represented by Pump & Process Equipment.
  • Equipment capabilities and applications.
  • Technical and product information.
  • Company services.
  • Quote-request opportunities.

Unless expressly stated in a separate written agreement, Website content is provided for general informational purposes and does not constitute a binding quotation, purchase agreement, engineering specification, contractual commitment, guarantee, or warranty.

 

  1. NO ENGINEERING OR PROFESSIONAL RELATIONSHIP

Information on the Website is not intended to replace project-specific engineering, technical analysis, professional judgment, system design, equipment selection, regulatory review, or other professional services.

Simply viewing Website content, submitting a form, or requesting information does not create an engineer-client, consultant-client, contractor-client, fiduciary, or other professional relationship.

Equipment suitability may depend upon project-specific factors such as flow rates, pressure, process requirements, fluid characteristics, electrical requirements, environmental conditions, installation requirements, codes, manufacturer requirements, specifications, and system design.

Users should obtain appropriate project-specific technical and professional review before selecting, purchasing, installing, modifying, or operating equipment.

 

  1. PRODUCT AND EQUIPMENT INFORMATION

Pump & Process Equipment makes reasonable efforts to provide useful and accurate product and equipment information.

However, manufacturers may change products, specifications, dimensions, materials, model numbers, performance characteristics, documentation, availability, or other information without notice.

Website information should therefore not be treated as the final or controlling specification for a product or project.

Users should obtain current specifications and appropriate confirmation from Pump & Process Equipment or the applicable manufacturer before relying upon information for engineering, procurement, bidding, installation, or other material decisions.

 

  1. MANUFACTURERS AND THIRD-PARTY PRODUCT INFORMATION

Pump & Process Equipment represents products manufactured by third parties.

The applicable manufacturer retains responsibility for its product designs, specifications, published performance information, documentation, certifications, safety information, installation requirements, maintenance requirements, warranties, product changes, and discontinuations.

Manufacturer names, logos, trademarks, photographs, drawings, specifications, and literature remain the property of their respective owners.

Pump & Process Equipment does not independently guarantee manufacturer-provided information except where expressly agreed in writing.

 

  1. PRODUCT AVAILABILITY

Products, equipment, manufacturers, and services referenced on the Website may not be available in every territory, market, project, or application.

Manufacturer representation arrangements and product availability may change.

The presence of a product or manufacturer on the Website does not guarantee:

  • Availability.
  • Inventory.
  • Pricing.
  • Delivery dates.
  • Territory availability.
  • Project suitability.
  • Manufacturer approval.
  • Compliance with particular specifications.

Please contact Pump & Process Equipment for current information.

 

  1. QUOTE AND PRODUCT REQUESTS

The Website may allow visitors to request quotations, proposals, equipment information, product information, or other assistance.

Submitting a request does not constitute:

  • An accepted order.
  • A binding quotation.
  • A purchase agreement.
  • A sales contract.
  • A reservation of equipment.
  • A guarantee of pricing.
  • A guarantee of availability.
  • A guarantee of delivery.
  • Acceptance of project specifications.

A Website submission is a request for Pump & Process Equipment to review the information provided and determine whether and how we may respond.

Users are responsible for providing reasonably accurate and complete information regarding their project or equipment requirements.

 

  1. QUOTATIONS, PROPOSALS, AND COMMERCIAL AGREEMENTS

Formal quotations, proposals, purchase agreements, order acknowledgments, or other commercial documents may contain additional terms relating to pricing, payment, taxes, freight, delivery, manufacturer requirements, warranties, returns, cancellations, and other matters.

If a conflict exists between these Website Terms and a separate binding written agreement governing a transaction, the separate written agreement will control with respect to that transaction.

Nothing on the Website modifies an existing written agreement unless expressly agreed by the authorized parties.

 

  1. PRICING, DELIVERY, AND LEAD TIMES

Unless expressly contained in an authorized formal quotation, Website pricing or preliminary pricing information is informational and subject to change.

Final pricing may be affected by manufacturer pricing, product configurations, quantities, freight, taxes, tariffs, duties, surcharges, supply-chain conditions, specifications, and market conditions.

Delivery dates and lead times are estimates unless expressly guaranteed in a binding written agreement.

Manufacturing or delivery may be affected by manufacturer delays, supply-chain interruptions, transportation issues, labor disruptions, weather, natural disasters, governmental actions, material shortages, or other circumstances outside our reasonable control.

 

  1. PROJECT SPECIFICATIONS AND EQUIPMENT SELECTION

Customers, consulting engineers, contractors, municipalities, owners, utilities, and other project participants are responsible for confirming that selected equipment is suitable for the intended application.

Equipment recommendations should be evaluated against applicable:

  • Plans and specifications.
  • Process and operating conditions.
  • Design requirements.
  • Codes and standards.
  • Permitting requirements.
  • Environmental conditions.
  • Installation requirements.
  • Manufacturer documentation.

Final responsibility for project design and professional engineering approval remains with the appropriately qualified project professionals unless a separate written agreement expressly provides otherwise.

 

  1. INSTALLATION, OPERATION, AND MAINTENANCE

Equipment should be installed, operated, serviced, and maintained in accordance with manufacturer instructions, applicable specifications, codes, regulations, professional requirements, and accepted safety practices.

To the extent permitted by law, Pump & Process Equipment is not responsible for losses resulting from improper installation, unauthorized modification, misuse, improper maintenance, failure to follow manufacturer instructions, improper system design, or use outside applicable specifications.

 

  1. WARRANTIES

Products represented or supplied by Pump & Process Equipment may be subject to warranties provided by their respective manufacturers.

Manufacturer warranty terms vary by manufacturer and product.

Unless expressly stated in a separate written agreement, displaying, discussing, recommending, or providing information about a product through the Website does not create an additional warranty from Pump & Process Equipment.

Users and purchasers should review applicable manufacturer warranty documentation for coverage, exclusions, limitations, procedures, and remedies.

 

  1. WEBSITE CONTENT AND AVAILABILITY

We make reasonable efforts to maintain accurate and useful Website information. However, we do not guarantee that all Website content will always be complete, accurate, current, error-free, or applicable to every situation.

Website content may contain technical inaccuracies, typographical errors, omissions, or outdated information.

We may correct, update, modify, remove, suspend, or discontinue Website content or functionality at any time without notice.

We also do not guarantee uninterrupted Website access.

 

  1. PERMITTED USE

You may use the Website for lawful informational, professional, procurement, and legitimate business purposes.

This includes reviewing Website content, evaluating products and manufacturers, requesting information, contacting Pump & Process Equipment, and submitting legitimate business inquiries.

 

  1. PROHIBITED USE

You may not use the Website to:

  • Violate applicable law.
  • Engage in fraudulent or deceptive activity.
  • Submit knowingly false or misleading information.
  • Impersonate another person or organization.
  • Gain unauthorized access to Website systems.
  • Introduce viruses, malware, ransomware, or harmful code.
  • Circumvent Website security.
  • Conduct unauthorized vulnerability testing.
  • Disrupt Website operation.
  • Use unauthorized automated scraping or data harvesting.
  • Infringe intellectual property rights.
  • Collect personal information without authorization.
  • Use Website content for unlawful purposes.

We may restrict or terminate Website access where we reasonably believe these Terms have been violated.

 

  1. WEBSITE SECURITY

Users may not attempt to compromise the confidentiality, integrity, or availability of the Website or associated systems.

We may collect and analyze technical information as reasonably necessary to detect, investigate, prevent, or respond to malicious traffic, spam, fraud, unauthorized access attempts, malware, cyberattacks, Website abuse, or other security threats.

We may cooperate with service providers, cybersecurity professionals, governmental authorities, or law enforcement where reasonably appropriate.

 

  1. INTELLECTUAL PROPERTY

Unless otherwise indicated, the Website and its original content, design, layout, text, graphics, photographs, icons, branding, and other materials are owned by, licensed to, or used with permission by Pump & Process Equipment.

These materials may be protected by copyright, trademark, trade dress, and other intellectual property laws.

You may access Website materials for legitimate informational or internal business purposes but may not republish, sell, sublicense, misrepresent ownership of, or commercially exploit protected Website materials without appropriate authorization.

 

  1. THIRD-PARTY WEBSITES AND CONTENT

The Website may contain links to manufacturers, suppliers, service providers, technical resources, social media platforms, or other independent third-party websites.

Pump & Process Equipment does not control independent third parties and is not responsible for their content, availability, security, privacy practices, terms, products, services, or representations.

When you leave our Website, your use of a third-party website is governed by that party’s own policies and terms.

The presence of a link does not necessarily constitute endorsement of every product, representation, policy, or practice of that third party.

 

  1. USER-SUBMITTED INFORMATION

If you submit information through the Website, you represent that:

  • The information is accurate to the best of your knowledge.
  • You have authority to provide it.
  • The submission does not violate another person’s rights.
  • The submission does not contain unlawful or malicious content.

If you provide information about another person or organization, you are responsible for having an appropriate lawful basis or authority to provide that information.

 

  1. CONFIDENTIAL AND SENSITIVE INFORMATION

General Website forms should not be used to transmit highly confidential, proprietary, financial, security-sensitive, export-controlled, or highly sensitive personal information unless specifically requested and an appropriate transmission method has been established.

Submitting information through a general Website form does not, by itself, create a confidentiality or nondisclosure agreement beyond obligations imposed by applicable law or a separate written agreement.

Users should not submit Social Security numbers, financial account credentials, payment card information, medical information, biometric information, or similar sensitive personal information through general Website forms.

 

  1. PRIVACY POLICY

Our collection, use, disclosure, retention, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

The Privacy Policy explains how information may be collected through Website forms, quote requests, communications, analytics technologies, cookies, and other Website functionality.

 

  1. COOKIES AND COOKIE CONSENT

The Website may use cookies and similar technologies for Website functionality, security, analytics, performance, preferences, and other purposes described in our Privacy Policy.

Pump & Process Equipment provides a cookie consent or preference mechanism that may allow visitors to accept, reject, or manage certain non-essential cookies.

Where required by applicable law, non-essential cookies and tracking technologies will be managed according to the visitor’s consent selections.

Strictly necessary cookies used for Website functionality, security, fraud prevention, session management, or storage of cookie preferences may remain active.

Additional information is available in our Privacy Policy and through the Website’s cookie preference tool.

 

  1. COMMUNICATIONS

When you voluntarily provide an email address, telephone number, or other contact information through the Website, you authorize Pump & Process Equipment to use that information to respond to the matter for which you contacted us.

Communications may relate to products, equipment, quotations, project requirements, manufacturers, technical questions, service requests, or other legitimate business matters.

Submitting contact information does not necessarily constitute consent to receive unrelated promotional communications where separate consent is legally required.

 

  1. SERVICE PROVIDERS, MANUFACTURERS, AND BUSINESS PARTNERS

Pump & Process Equipment may use third-party providers to operate, maintain, host, secure, or support the Website and related business functions.

Because Pump & Process Equipment acts as a manufacturer’s representative, information submitted through the Website may also be communicated to relevant manufacturers, suppliers, or business partners when reasonably necessary to:

  • Confirm specifications.
  • Evaluate equipment requirements.
  • Obtain information or pricing.
  • Determine availability.
  • Prepare quotations.
  • Coordinate service.
  • Address warranty or technical matters.
  • Facilitate customer requests.

Personal information will be handled as described in our Privacy Policy.

 

  1. GOVERNMENTAL, MUNICIPAL, AND PUBLIC-SECTOR USERS

Pump & Process Equipment may conduct business with municipalities, governmental agencies, public utilities, and other public-sector organizations.

These organizations may be subject to special procurement, public records, record-retention, contractual, or disclosure requirements.

Information exchanged in connection with governmental or public-sector projects may therefore be subject to public records laws or other legal disclosure obligations.

Nothing in these Terms is intended to require a governmental entity to waive a right or accept an obligation that it cannot legally waive or accept.

 

  1. COMPLIANCE WITH LAWS

Users remain responsible for complying with applicable laws, regulations, codes, permits, professional requirements, procurement requirements, safety requirements, and environmental obligations related to their projects or use of equipment.

Website information does not constitute legal, regulatory, environmental, engineering, permitting, or compliance advice.

Certain products, equipment, technology, or technical information may also be subject to export-control, sanctions, or trade laws. Users are responsible for complying with any applicable requirements.

 

  1. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND WEBSITE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

PUMP & PROCESS EQUIPMENT DISCLAIMS WARRANTIES RELATING TO THE WEBSITE, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, TO THE EXTENT PERMITTED BY LAW, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • THE WEBSITE WILL ALWAYS BE AVAILABLE OR ERROR-FREE.
  • WEBSITE INFORMATION WILL ALWAYS BE COMPLETE OR CURRENT.
  • THIRD-PARTY INFORMATION WILL ALWAYS BE ACCURATE.
  • WEBSITE INFORMATION WILL BE SUITABLE FOR A PARTICULAR PROJECT OR APPLICATION.
  • THE WEBSITE WILL BE COMPLETELY FREE FROM SECURITY RISKS OR HARMFUL COMPONENTS.

THIS DISCLAIMER RELATES TO THE WEBSITE AND DOES NOT REPLACE OR ALTER WARRANTIES EXPRESSLY PROVIDED IN A SEPARATE BINDING AGREEMENT OR APPLICABLE MANUFACTURER WARRANTY.

 

  1. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PUMP & PROCESS EQUIPMENT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO USE OF, OR INABILITY TO USE, THE WEBSITE.

THIS MAY INCLUDE DAMAGES ARISING FROM RELIANCE ON WEBSITE INFORMATION, WEBSITE INTERRUPTIONS, TECHNICAL ERRORS, THIRD-PARTY LINKS, LOSS OF DATA, UNAUTHORIZED WEBSITE ACCESS, OR INACCURATE OR OUTDATED WEBSITE INFORMATION.

Users are responsible for obtaining current, project-specific information before making material engineering, procurement, installation, operational, financial, or contractual decisions.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Liability relating to actual products, equipment, quotations, purchases, or services may instead be governed by the applicable quotation, purchase agreement, manufacturer warranty, contract, or other binding written agreement.

 

  1. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Pump & Process Equipment, its officers, directors, employees, representatives, agents, and affiliates from third-party claims, liabilities, damages, losses, and reasonable costs arising from your:

  • Unlawful use of the Website.
  • Material violation of these Terms.
  • Infringement of another party’s rights.
  • Submission of unlawful or malicious content.
  • Unauthorized interference with Website systems.

This provision does not require indemnification where such indemnification cannot lawfully be required.

 

  1. FORCE MAJEURE

To the extent applicable to Website-related obligations, Pump & Process Equipment will not be responsible for delay, interruption, or failure caused by circumstances beyond its reasonable control.

These circumstances may include natural disasters, severe weather, fires, floods, governmental actions, labor disruptions, utility failures, Internet outages, cyber incidents, transportation disruptions, supply-chain interruptions, manufacturer delays, material shortages, or similar events.

Separate commercial agreements may contain their own force majeure provisions.

 

  1. CHANGES TO THE WEBSITE OR THESE TERMS

Pump & Process Equipment may modify Website content, functionality, products, manufacturers, vendors, technologies, or services over time.

We may also revise these Terms to reflect changes in our Website, business practices, technology, or legal requirements.

When these Terms are updated, the “Last Updated” date will be revised.

Continued use of the Website after revised Terms become effective constitutes acknowledgment of the revised Terms to the extent permitted by applicable law.

 

  1. SEVERABILITY AND NO WAIVER

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as appropriate. The remaining provisions will continue in effect.

Failure by Pump & Process Equipment to enforce a provision of these Terms at a particular time does not waive our right to enforce that provision later.

A waiver relating to one circumstance does not automatically constitute a waiver of a later or different circumstance.

 

  1. GOVERNING LAW AND JURISDICTION

Except where a separate binding agreement or applicable law provides otherwise, these Terms and disputes arising specifically from general use of the Website will be governed by the laws of the State of Alabama, without regard to conflict-of-law principles.

To the extent permitted by applicable law, legal proceedings arising specifically from these Terms or general Website use shall be brought in an appropriate state or federal court having jurisdiction in Alabama.

Nothing in this provision is intended to override mandatory jurisdiction, venue, procurement, or dispute-resolution requirements that cannot legally be waived.

 

  1. ENTIRE AGREEMENT REGARDING WEBSITE USE

These Terms, together with our Privacy Policy and other Website policies expressly incorporated by reference, govern general use of the Website.

They do not replace separately applicable:

  • Formal quotations.
  • Purchase orders.
  • Purchase agreements.
  • Contracts.
  • Manufacturer warranties.
  • Manufacturer terms.
  • Service agreements.
  • Procurement documents.
  • Other binding written agreements.

If a separate binding agreement governs a particular transaction, that agreement controls with respect to the matters it covers.

 

  1. CONTACT PUMP & PROCESS EQUIPMENT

Questions concerning these Terms and Conditions or use of the Website may be directed to:

Pump & Process Equipment, Inc.
300 Shadow Wood Park
Birmingham, AL 35244

Phone: (205) 987-3337
Toll-Free: (800) 500-0029
Email: [email protected]

For questions regarding personal information, cookies, Website tracking technologies, or privacy rights, please refer to our Privacy Policy.

 

  1. ACKNOWLEDGMENT

By accessing or using the Website, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them to the extent permitted by applicable law.

If you do not agree with these Terms, please discontinue use of the Website.

These Terms govern general Website use and are not intended to replace the terms of a formal quotation, proposal, purchase agreement, purchase order, manufacturer warranty, service agreement, or other separately binding commercial agreement.