205-987-3337 [email protected]

PUMP & PROCESS EQUIPMENT, INC.

PRIVACY POLICY

 

Effective Date: 08-12-2026 

Pump & Process Equipment, Inc. (“Pump & Process Equipment,” “PPEI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information that may be collected when you visit, interact with, or submit information through our website.

This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through pumpandprocessequipmentinc.com (the “Website”), including information submitted through contact forms, quote requests, product inquiries, service inquiries, cookies, analytics technologies, and other Website features.

This Privacy Policy also explains certain choices and rights that may be available to you regarding your personal information.

By accessing or using the Website, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request consent before collecting or using information in the manner requiring such consent.

 

  1. ABOUT PUMP & PROCESS EQUIPMENT, INC.

Pump & Process Equipment, Inc. is a manufacturer’s representative firm serving the water, wastewater, and wet-process industries. We provide access to process treatment equipment, pumping systems, controls, related equipment, technical expertise, and support to customers that may include consulting engineers, municipalities, contractors, utilities, industrial organizations, and other water and wastewater process industries.

Our Website is primarily intended to provide information about our company, equipment, manufacturers, capabilities, services, and solutions and to allow prospective and existing customers to contact us or request additional information or quotations.

 

  1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information collected through the Website and through communications initiated through the Website.

It may apply to information collected when you:

  • Visit or browse the Website.
  • Complete a contact form.
  • Request a quote or proposal.
  • Request information about equipment or services.
  • Contact a Pump & Process Equipment representative.
  • Submit your company or organization information.
  • Communicate with us by email after initiating contact through the Website.
  • Interact with cookies or similar technologies.
  • Change your cookie consent preferences.
  • Interact with embedded or third-party Website functionality.

This Privacy Policy does not necessarily govern information collected independently through offline business relationships, employment relationships, contractual arrangements, or third-party websites that maintain their own privacy policies.

 

  1. INFORMATION WE MAY COLLECT

The information we collect depends on how you interact with the Website.

Information You Provide Directly

When you submit information through the Website, we may collect information such as:

  • First and last name.
  • Company or organization name.
  • Business title or position, if provided.
  • Email address.
  • Telephone number.
  • Products or equipment you are interested in.
  • Equipment or project information.
  • Quote or proposal request information.
  • Service-related information.
  • Questions or comments.
  • Information included within a message.
  • Any other information you voluntarily provide.

You are responsible for determining what information you choose to include in open-text fields.

We encourage users not to submit sensitive personal information through Website contact or quote forms unless specifically requested and necessary for the applicable business purpose.

Business and Professional Information

Because Pump & Process Equipment primarily serves businesses, governmental entities, municipalities, engineers, contractors, utilities, and industrial organizations, information submitted through the Website may also include professional or business-related information.

This may include:

  • Employer or organization.
  • Business contact information.
  • Job title.
  • Project details.
  • Facility information.
  • Equipment requirements.
  • Product specifications.
  • Procurement information.
  • General technical requirements.
  • Service needs.
  • Business correspondence.

Some business information may not constitute “personal information” under certain privacy laws. Where information does qualify as personal information, we will handle it in accordance with this Privacy Policy and applicable law.

 

  1. INFORMATION COLLECTED AUTOMATICALLY

When you access the Website, certain information may be collected automatically by our Website systems or by service providers acting on our behalf.

Depending upon the Website configuration and your cookie preferences, this information may include:

  • Internet Protocol (IP) address.
  • Browser type.
  • Browser version.
  • Device type.
  • Operating system.
  • Screen or display information.
  • Approximate geographic location derived from an IP address.
  • Referring website or URL.
  • Pages viewed.
  • Links clicked.
  • Date and time of access.
  • Time spent on particular pages.
  • Website navigation patterns.
  • General interaction information.
  • Cookie identifiers.
  • Session identifiers.
  • Technical diagnostic information.

We may use this information to operate the Website, maintain security, understand Website usage, identify technical problems, measure Website performance, and improve the visitor experience.

 

  1. COOKIES AND SIMILAR TECHNOLOGIES

The Website may use cookies and similar technologies to operate properly, remember preferences, understand Website activity, improve functionality, measure Website performance, and support other legitimate business purposes.

A cookie is a small data file that a website may place on your computer, mobile device, or browser.

Cookies may be temporary “session” cookies that expire when you close your browser or persistent cookies that remain on your device for a defined period.

Depending on how the Website is configured, cookies may include the categories described below.

Strictly Necessary Cookies

These cookies may be required for the Website to function properly or to provide functionality requested by the user.

They may support features such as:

  • Website security.
  • Form functionality.
  • Session management.
  • Cookie preference storage.
  • Fraud or abuse prevention.
  • Basic Website operation.

Because these cookies may be necessary to provide the Website, they may not always be capable of being disabled through our cookie consent tool.

Analytics or Performance Cookies

Subject to applicable consent requirements and your cookie preferences, we may use analytics technologies to understand how visitors interact with the Website.

Analytics information may help us understand:

  • Which pages receive the most traffic.
  • How visitors navigate through the Website.
  • How visitors arrive at the Website.
  • How long visitors remain on certain pages.
  • Whether Website errors occur.
  • General Website performance.

Where required, analytics cookies will not be activated until the visitor has provided the appropriate consent.

Functional Cookies

Functional cookies may enable enhanced Website features or remember certain visitor preferences.

Depending on the Website’s functionality, these cookies may remember selections or provide enhanced functionality during future visits.

Advertising or Marketing Cookies

If advertising, remarketing, conversion tracking, or similar technologies are used now or in the future, such technologies may use cookies or other identifiers to measure advertising effectiveness or understand interactions with marketing campaigns.

Where required by applicable law, these technologies will be subject to the visitor’s consent preferences.

We do not intend this Privacy Policy to imply that every category of cookie described above is necessarily active on the Website at all times. The specific technologies used may change as the Website and our business needs evolve.

 

  1. COOKIE CONSENT AND YOUR COOKIE CHOICES

Pump & Process Equipment provides a cookie consent mechanism on the Website to give visitors greater transparency and control over certain cookies and tracking technologies.

When you first visit the Website, you may be presented with a cookie consent banner or preference tool.

Depending upon the technologies being used and applicable requirements, the tool may allow you to:

  • Accept certain cookies.
  • Reject non-essential cookies.
  • Select particular categories of cookies.
  • Modify your cookie preferences.
  • Withdraw previously provided consent.

Where required by applicable law, non-essential cookies will be managed in accordance with the choices made through the cookie consent mechanism.

Your cookie preferences may themselves be stored using a necessary cookie so that the Website can remember your selections.

You may also be able to manage cookies through your browser settings. Most browsers allow users to block, delete, or restrict cookies.

Disabling certain cookies may affect Website functionality or your experience using certain Website features.

 

  1. CHANGING OR WITHDRAWING COOKIE CONSENT

Where the Website provides a cookie preference center, visitors may use that functionality to modify previously selected cookie preferences.

Withdrawing consent does not necessarily affect the lawfulness of processing that occurred before consent was withdrawn.

Certain cookies that are necessary for Website operation, security, fraud prevention, consent management, or other essential functions may remain active even when optional cookies are rejected.

 

  1. HOW WE USE PERSONAL INFORMATION

We may use information collected through the Website for legitimate business and operational purposes, including to:

  • Respond to questions and inquiries.
  • Provide requested information.
  • Prepare or respond to quote requests.
  • Communicate regarding products or equipment.
  • Communicate regarding service needs.
  • Evaluate project or equipment requirements.
  • Connect customers with appropriate Pump & Process Equipment personnel.
  • Communicate regarding manufacturers or product lines.
  • Provide customer support.
  • Maintain records of inquiries and communications.
  • Improve Website content.
  • Improve Website functionality.
  • Analyze Website performance.
  • Diagnose technical problems.
  • Protect the Website from malicious activity.
  • Prevent fraud, spam, or misuse.
  • Maintain Website security.
  • Comply with legal obligations.
  • Establish, exercise, or defend legal rights.
  • Enforce applicable agreements.
  • Protect Pump & Process Equipment, our customers, Website visitors, or others.
  • Conduct internal business administration.
  • Support legitimate sales and customer relationship activities.

We may also use information for other purposes that are disclosed when the information is collected or with your consent where required.

 

  1. QUOTE AND PRODUCT REQUESTS

When you request a quote, proposal, product information, or other assistance through the Website, we may collect the information necessary to evaluate and respond to your request.

This may include your:

  • Name.
  • Company or organization.
  • Email address.
  • Telephone number.
  • Product interests.
  • Equipment requirements.
  • Project details.
  • Message or comments.

Submitting a quote request does not create a contract, guarantee availability, guarantee pricing, or obligate Pump & Process Equipment to provide any particular product or service.

Information submitted through a quote request may be shared internally with personnel who need the information to evaluate and respond to the request.

Where appropriate, information may also be communicated to relevant manufacturers, suppliers, service providers, or business partners when reasonably necessary to respond to the inquiry, determine product availability, evaluate specifications, obtain information, or prepare a proposal or quotation.

 

  1. CONTACT FORMS AND COMMUNICATIONS

When you submit a contact form, we may use the information you provide to respond to your request and conduct related business communications.

Submission of a Website form authorizes us to respond using the contact information you provide.

Depending on the nature of your inquiry, communications may include information about:

  • Equipment.
  • Product availability.
  • Manufacturers.
  • Quotes.
  • Projects.
  • Service.
  • Technical assistance.
  • Customer support.
  • Related business services.

We may retain correspondence as reasonably necessary for business records, customer service, dispute resolution, legal compliance, or other legitimate purposes.

 

  1. EMAIL AND TELEPHONE COMMUNICATIONS

If you provide an email address or telephone number, we may use that information to respond to your inquiry or communicate with you regarding the business matter that prompted your submission.

Providing contact information through a Website form does not necessarily constitute consent to receive unrelated promotional communications where separate consent is required by law.

Where marketing communications are sent, recipients may have the ability to unsubscribe using instructions included in the communication or by contacting us.

Transactional, service-related, legal, or other non-promotional communications may still be sent when appropriate.

 

  1. HOW WE MAY DISCLOSE INFORMATION

Pump & Process Equipment does not disclose personal information indiscriminately.

We may disclose information in the circumstances described below.

Service Providers

We may provide information to companies that perform services on our behalf, such as:

  • Website hosting providers.
  • Website developers.
  • IT providers.
  • Email providers.
  • Cloud or data storage providers.
  • Analytics providers.
  • Cybersecurity providers.
  • Form processing providers.
  • Customer relationship or business management systems.
  • Marketing technology providers.
  • Professional advisers.

These providers may process information only as necessary to perform services for us, subject to their contractual obligations and applicable law.

Manufacturers, Suppliers, and Business Partners

Because Pump & Process Equipment acts as a manufacturer’s representative and works with equipment manufacturers and suppliers, certain customer or project information may need to be communicated to relevant manufacturers, suppliers, or business partners.

For example, information may be shared when necessary to:

  • Obtain equipment information.
  • Confirm product specifications.
  • Evaluate equipment requirements.
  • Obtain pricing.
  • Determine availability.
  • Prepare quotations.
  • Coordinate service.
  • Address warranty or technical matters.
  • Facilitate a customer request.

We will seek to limit such disclosures to information reasonably relevant to the applicable business purpose.

Legal Requirements

We may disclose information if we reasonably believe disclosure is required to:

  • Comply with applicable law.
  • Respond to a subpoena, court order, or lawful government request.
  • Comply with legal process.
  • Protect our legal rights.
  • Investigate suspected fraud or illegal activity.
  • Protect the security of our systems.
  • Protect the safety or rights of Pump & Process Equipment, our customers, users, or others.

Business Transactions

If Pump & Process Equipment is involved in a merger, acquisition, financing, restructuring, reorganization, sale of assets, or similar corporate transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

 

  1. SALE OR SHARING OF PERSONAL INFORMATION

Pump & Process Equipment does not intend to sell personal information in the traditional sense of exchanging personal information directly for money.

However, certain state privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly and may treat certain uses of advertising, analytics, or tracking technologies as regulated disclosures even when no money is exchanged for the personal information itself.

To the extent that any Website technology constitutes a “sale,” “sharing,” or use for targeted advertising under applicable law, eligible individuals may have the right to opt out.

Where required, we will provide an appropriate mechanism for exercising that right.

 

  1. ANALYTICS

We may use analytics services to better understand Website performance and visitor interaction.

Analytics providers may process technical information such as:

  • IP address.
  • Device information.
  • Browser information.
  • Referring URLs.
  • Page views.
  • Interaction data.
  • Approximate location information.

Analytics information is generally used to understand Website performance, improve content, identify technical issues, and evaluate how visitors use the Website.

Where consent is legally required for analytics technologies, those technologies will be managed through our cookie consent mechanism.

 

  1. THIRD-PARTY WEBSITES AND MANUFACTURER LINKS

The Website may contain links to websites operated by manufacturers, suppliers, partners, service providers, social networks, or other third parties.

Pump & Process Equipment does not control the privacy, security, content, or data practices of independent third-party websites.

When you leave our Website and visit a third-party website, information you provide to that website is governed by the third party’s privacy policy and terms.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

The presence of a link on our Website does not necessarily constitute an endorsement of the third party’s privacy or security practices.

 

  1. EMBEDDED CONTENT AND THIRD-PARTY FEATURES

The Website may include content or functionality provided by third parties.

Depending upon Website configuration, this may include:

  • Maps.
  • Videos.
  • Fonts.
  • Analytics services.
  • Security services.
  • Spam prevention technologies.
  • Social media functionality.
  • Embedded media.
  • External forms.
  • Other Website integrations.

Third-party functionality may allow the provider to receive certain technical information when the functionality loads or when you interact with it.

Where required, non-essential third-party technologies will be managed according to your cookie consent preferences.

 

  1. DATA RETENTION

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, subject to legitimate business, contractual, operational, accounting, legal, regulatory, and security requirements.

Retention periods may vary based on factors such as:

  • The nature of the information.
  • The purpose for which it was collected.
  • Whether an ongoing customer or business relationship exists.
  • Contractual requirements.
  • Warranty or service considerations.
  • Recordkeeping requirements.
  • Applicable statutes of limitation.
  • Legal or regulatory obligations.
  • Potential or actual disputes.
  • Security considerations.

When personal information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with our practices and applicable law.

 

  1. DATA SECURITY

Pump & Process Equipment takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, loss, destruction, or disclosure.

These measures may include appropriate Website security practices, access controls, software maintenance, hosting security, encryption technologies where appropriate, backups, spam protection, and other safeguards.

However, no website, Internet transmission, electronic storage system, or method of electronic communication can be guaranteed to be completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted through or stored in connection with the Website.

Users should exercise care when transmitting information electronically and should avoid submitting confidential, proprietary, financial, or other highly sensitive information through general Website forms unless specifically requested.

 

  1. DATA BREACHES AND SECURITY INCIDENTS

If we become aware of a security incident involving personal information, we may investigate the incident and take appropriate steps based on the nature and circumstances of the event.

Where applicable law requires notification to affected individuals, regulators, law enforcement agencies, or other parties, we will take reasonable steps to provide the required notifications.

 

  1. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have privacy rights under applicable state law.

Depending on your state of residence, the nature of the personal information involved, and whether the applicable law applies to Pump & Process Equipment, these rights may include the right to:

  • Confirm whether we process your personal information.
  • Access personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Obtain a portable copy of certain personal information.
  • Opt out of certain sales of personal information.
  • Opt out of certain sharing of personal information.
  • Opt out of targeted advertising.
  • Limit certain uses of sensitive personal information.
  • Appeal a decision regarding a privacy request.
  • Receive equal service without unlawful discrimination for exercising privacy rights.

These rights are not absolute and may be subject to exceptions, limitations, verification requirements, or applicability thresholds established by law.

We reserve the right to deny or limit requests where permitted by applicable law.

 

  1. CALIFORNIA PRIVACY RIGHTS

If applicable, California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”).

Subject to applicability, exemptions, and legal limitations, eligible California residents may have rights concerning:

  • Categories of personal information collected.
  • Sources of personal information.
  • Purposes for collecting or using personal information.
  • Categories of third parties receiving personal information.
  • Access to specific pieces of personal information.
  • Correction.
  • Deletion.
  • Data portability.
  • Opting out of sale or sharing.
  • Limiting certain uses or disclosures of sensitive personal information.
  • Non-discrimination for exercising privacy rights.

Pump & Process Equipment will honor these rights to the extent the CCPA/CPRA applies to our activities and the particular request.

 

  1. OTHER U.S. STATE PRIVACY LAWS

Additional states have enacted comprehensive consumer privacy laws, and privacy requirements continue to evolve.

Where an applicable state privacy law grants rights to an eligible resident and applies to Pump & Process Equipment’s processing activities, we will process valid privacy requests in accordance with the requirements and limitations of that law.

Nothing in this Privacy Policy is intended to provide rights that do not otherwise apply under applicable law.

 

  1. HOW TO EXERCISE PRIVACY RIGHTS

If you believe you have privacy rights under applicable law and wish to exercise them, you may contact Pump & Process Equipment using the contact information provided at the end of this Privacy Policy.

Please clearly describe your request and provide sufficient information for us to understand and process it.

We may need to verify your identity before fulfilling certain requests.

Verification may require us to request information reasonably necessary to confirm that the person submitting the request is the individual to whom the information relates or an authorized representative.

We will not request more information than reasonably necessary for verification.

 

  1. AUTHORIZED AGENTS

Where permitted by applicable law, an individual may designate an authorized agent to submit certain privacy requests.

We may require reasonable documentation demonstrating the agent’s authority and may also require the individual to verify their identity directly with us, except where prohibited by applicable law.

 

  1. APPEALS

Where applicable state privacy law provides a right to appeal the denial of a privacy request, you may submit an appeal by contacting us and identifying the request you wish to appeal.

We will review eligible appeals in accordance with applicable law.

 

  1. NON-DISCRIMINATION

Where required by applicable privacy law, Pump & Process Equipment will not unlawfully discriminate against an individual for exercising a legally protected privacy right.

 

  1. SENSITIVE PERSONAL INFORMATION

The Website is not intended to collect sensitive personal information such as:

  • Social Security numbers.
  • Driver’s license numbers.
  • Passport numbers.
  • Financial account credentials.
  • Payment card information through general contact forms.
  • Medical information.
  • Biometric identifiers.
  • Precise geolocation information unless specifically necessary and disclosed.
  • Information revealing highly sensitive personal characteristics.

Please do not submit this type of information through general Website contact or quote forms.

If sensitive information is inadvertently submitted, we may delete, restrict, or otherwise handle it as appropriate.

 

  1. CHILDREN’S PRIVACY

The Website is intended for business and professional audiences and is not directed toward children under the age of 13.

Pump & Process Equipment does not knowingly collect personal information online from children under 13.

If we learn that personal information has been collected from a child under 13 through the Website without appropriate authorization, we will take reasonable steps to delete the information.

A parent or legal guardian who believes a child has provided personal information through the Website may contact us using the information below.

 

  1. DO NOT TRACK SIGNALS

Some browsers offer a “Do Not Track” (“DNT”) setting that communicates a user’s preference regarding online tracking.

Because there is not necessarily a universally accepted technical standard for interpreting all DNT signals, the Website may not respond to every browser-based DNT signal.

Visitors may instead use the cookie consent and preference tools provided on the Website to manage applicable cookies and tracking technologies.

 

  1. GLOBAL PRIVACY CONTROL

Certain browsers, browser extensions, or devices may transmit opt-out preference signals such as Global Privacy Control (“GPC”).

Where applicable law requires us to recognize a legally valid opt-out preference signal, we will endeavor to process such signals as required by law.

The availability and effect of such signals may depend on the visitor’s browser, device, jurisdiction, and the technologies used by the Website.

 

  1. INTERNATIONAL VISITORS

Pump & Process Equipment primarily operates in the United States, and the Website is directed primarily toward users and business activities in the United States.

If you access the Website from outside the United States, information you submit may be processed or stored in the United States or other jurisdictions in which our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from the laws in your country.

Where legally required, appropriate safeguards will be used for applicable international transfers of personal information.

 

  1. BUSINESS-TO-BUSINESS INFORMATION

Many individuals interacting with Pump & Process Equipment do so in a professional capacity on behalf of a business, municipality, engineering firm, contractor, utility, governmental organization, manufacturer, or other entity.

We may maintain professional contact information and business communications as reasonably necessary to manage these relationships.

Certain privacy laws provide exclusions, exemptions, or different requirements for information collected in a business-to-business context.

We will handle covered personal information in accordance with applicable law.

 

  1. PUBLIC RECORDS AND GOVERNMENTAL CUSTOMERS

Pump & Process Equipment may conduct business with municipalities, utilities, governmental entities, public agencies, and other public-sector organizations.

Information exchanged in connection with governmental or public-sector projects may be subject to public records laws, procurement rules, governmental record-retention requirements, or other legal requirements beyond Pump & Process Equipment’s control.

Nothing in this Privacy Policy is intended to restrict disclosures that are legally required under applicable public records, procurement, or governmental transparency laws.

 

  1. INFORMATION PROVIDED ON BEHALF OF OTHERS

If you provide personal information about another individual through the Website, you represent that you have the authority or other lawful basis necessary to provide that information for the relevant business purpose.

Please avoid providing unnecessary personal information concerning third parties.

 

  1. AGGREGATED AND DE-IDENTIFIED INFORMATION

We may create aggregated, anonymized, or de-identified information from information collected through the Website.

Information that cannot reasonably be linked to an identifiable individual may be used for legitimate business purposes, including:

  • Website analysis.
  • Business planning.
  • Performance measurement.
  • Service improvement.
  • Operational analysis.

Where required by applicable law, we will maintain de-identified information in de-identified form and will not attempt to re-identify it except as permitted by law.

 

  1. LEGAL BASES FOR PROCESSING

Where laws require identification of a legal basis for processing personal information, our processing may rely upon one or more of the following:

Consent — when you have provided consent for a specific processing activity.

Contractual Necessity — when processing is necessary to take steps at your request before entering into a contract or to perform contractual obligations.

Legitimate Interests — when processing is reasonably necessary for legitimate business interests and those interests are not overridden by applicable privacy rights.

Legal Obligations — when processing is required to comply with applicable law or legal requirements.

The appropriate legal basis depends upon the circumstances and applicable jurisdiction.

 

  1. AUTOMATED DECISION-MAKING

Unless otherwise disclosed, Pump & Process Equipment does not use personal information collected through the Website to make decisions that produce legal or similarly significant effects solely through automated processing.

If our practices materially change in the future, this Privacy Policy may be updated accordingly.

 

  1. EMAIL SECURITY

Email communications are not necessarily secure.

If you communicate with Pump & Process Equipment by email, you should avoid transmitting highly sensitive or confidential personal information unless an appropriate secure method has been established.

We are not responsible for security vulnerabilities inherent in ordinary email transmission that are outside our reasonable control.

 

  1. WEBSITE SECURITY AND PROHIBITED ACTIVITY

We may collect, analyze, retain, or disclose technical information when reasonably necessary to identify, investigate, prevent, or respond to:

  • Malicious traffic.
  • Spam.
  • Fraud.
  • Unauthorized access attempts.
  • Malware.
  • Denial-of-service attacks.
  • Website scraping or abuse.
  • Security vulnerabilities.
  • Other activity that may threaten the Website, our systems, our users, or third parties.

Such processing may include IP addresses, request logs, timestamps, device information, and related security data.

 

  1. CHANGES TO OUR BUSINESS OR WEBSITE TECHNOLOGY

The technologies, vendors, functionality, and services used by the Website may change over time.

For example, we may add or replace:

  • Analytics platforms.
  • Website hosting services.
  • Security tools.
  • Form systems.
  • Customer relationship management tools.
  • Embedded content.
  • Marketing technologies.
  • Communication platforms.

We may update this Privacy Policy when changes materially affect our collection, use, or disclosure of personal information.

 

  1. CHANGES TO THIS PRIVACY POLICY

We may revise this Privacy Policy periodically to reflect changes in:

  • Our business.
  • Website functionality.
  • Technology.
  • Data practices.
  • Service providers.
  • Legal requirements.
  • Regulatory guidance.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the policy.

Material changes may also be communicated through the Website or by other appropriate means where required by law.

We encourage visitors to review this Privacy Policy periodically.

Continued use of the Website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law. Where consent is legally required for a material change, we will obtain consent as required.

 

  1. YOUR RESPONSIBILITY WHEN USING THE WEBSITE

Users are responsible for the accuracy of information voluntarily submitted through the Website.

You should not submit information through Website forms that you do not have the authority to provide.

You should also avoid submitting confidential, proprietary, financial, security-sensitive, or highly sensitive personal information through general Website forms unless specifically requested and an appropriate method for transmitting such information has been provided.

 

  1. PRIVACY REQUEST VERIFICATION AND FRAUD PREVENTION

To protect personal information, we may decline to fulfill a privacy request if we cannot reasonably verify the identity or authority of the requester.

Information collected for verification will be used for verification, security, fraud prevention, recordkeeping, or other purposes permitted by applicable law.

We may maintain records of privacy requests and our responses as reasonably necessary to demonstrate compliance with applicable legal requirements.

 

  1. THIRD-PARTY PRIVACY PRACTICES

Pump & Process Equipment is not responsible for the independent privacy practices of third-party manufacturers, suppliers, contractors, service providers, social networks, or external websites.

When information is provided directly to an independent third party, that party’s privacy policy and practices may govern its use of the information.

We encourage you to review applicable third-party privacy notices before submitting information directly to those organizations.

 

  1. NO GUARANTEE OF INTERNET PRIVACY

Although we take reasonable measures designed to protect information, Internet-based communications and information systems carry inherent risks.

No security system can eliminate every risk associated with electronic transmission or storage.

By using the Website, you acknowledge that information transmitted electronically may be subject to risks outside our reasonable control.

Nothing in this provision limits any rights or remedies that cannot lawfully be waived.

 

  1. CONTACT PUMP & PROCESS EQUIPMENT

Questions regarding this Privacy Policy, our privacy practices, cookie preferences, or requests concerning personal information may be directed to:

Pump & Process Equipment, Inc.
300 Shadow Wood Park
Birmingham, AL 35244

Phone: (205) 987-3337
Toll-Free: (800) 500-0029
Email: [email protected]

Pump & Process Equipment also maintains operations serving customers through locations in Alabama, Florida, and Georgia.

For privacy-related requests, please include sufficient information for us to understand your request, but do not send sensitive identification documents or other sensitive information unless we specifically request them through an appropriate method.

 

  1. CONSENT AND ACKNOWLEDGMENT

By using the Website and voluntarily submitting information through Website forms, you acknowledge the collection and processing practices described in this Privacy Policy.

Where applicable law requires affirmative consent for a particular processing activity, including certain non-essential cookies or tracking technologies, your consent will be obtained through an appropriate mechanism.

You may withdraw applicable consent as described in this Privacy Policy, subject to legal, contractual, technical, and operational limitations.